ae999's Privacy Policy — Your Information Is Safe With Us

In this Policy, "personal information" means any information by which a person can be directly or indirectly identified. This includes, but is not limited to: name, email address, mobile number, date of birth, IP address, and payment-related information.

This Policy applies to all services provided through ae999's website, mobile application, and other digital channels. It applies specifically to users residing in Bangladesh.

Registration & Account Information

When creating or managing an account, we may collect the following information:

• Full name
• Email address
• Mobile phone number
• Date of birth (for age verification)
• Password (stored in encrypted form)

Financial & Payment Information

During deposits and withdrawals, information related to your bKash, Nagad, or Rocket account is processed. However, complete payment information is not stored on our servers; transactions are completed through a secure third-party payment gateway.

Usage & Technical Information

When you use the ae999 platform, certain technical information is collected automatically, such as:

• IP address and device type
• Browser type and language settings
• Platform login and logout times
• Pages visited and click tracking data
• Game history and betting activity

ae999 uses user information only for defined and legitimate purposes. The main purposes are:

• Creating, managing, and securing accounts
• Improving service quality and providing a personalized experience
• Processing and verifying financial transactions
• Age verification (confirming 21+) and identity verification
• Monitoring responsible gaming
• Preventing fraud and protecting platform security
• Fulfilling legal obligations
• Providing customer support

Sharing With Third Parties

ae999 never sells or rents your personal information. Information may be shared in the following limited circumstances:

• Payment processors: Minimum information necessary to complete bKash, Nagad, and Rocket transactions
• Technology service providers: Trusted technology partners who assist in operating the platform, who are bound by confidentiality agreements
• Legal authorities: To comply with legal orders or obligations, only when applicable

What We Never Do

• We do not sell personal information to third parties
• We do not share information for marketing purposes (without the user's explicit consent)
• We do not provide information to unknown or untrusted third parties

Technical Protection

ae999 uses industry-standard technology to protect your information. All connections are secured by SSL (Secure Socket Layer) encryption technology, which keeps information transmitted between your browser and our servers completely safe.

• 256-bit SSL/TLS encryption
• Passwords stored as encrypted hashes
• Regular security audits and testing
• Two-Factor Authentication support
• Firewall and anti-fraud systems

Administrative Protection

Only authorized staff can access personal information, and all of them are required to follow strict privacy guidelines. Staff receive regular data protection training.

What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. ae999 uses cookies for the following purposes:

• Essential cookies: To maintain login status and keep core services active
• Functional cookies: To save language preferences and personalized settings
• Analytics cookies: To analyze site usage and improve service quality

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

ae999 retains personal information only for as long as necessary. Information is retained while the account is active and for the period required to provide services.

Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, or prevent fraud. Once that period has passed, the information is securely deleted or anonymized.

Regarding privacy with ae999, you have the following rights:

• Right of access: The right to request information about what data we hold about you
• Right to rectification: The right to request correction of inaccurate or incomplete information
• Right to erasure: The right to request deletion of your information in certain circumstances
• Right to restrict processing: The right to request that data processing be temporarily limited in certain cases
• Right to object: The right to object to the processing of your information for a specific purpose
• Right to portability: The right to receive your information in a structured, machine-readable format

To exercise these rights, please contact our support team. We will respond as quickly as possible within the limits of our legal obligations.

ae999's services are for persons aged 21 and above only. We do not knowingly collect personal information from minors. Age is verified at the time of account registration.

If we become aware that a minor has used our platform or provided information, we will immediately delete that information and close the associated account. If a parent or guardian suspects their child is using our platform, please contact us immediately.

ae999 reserves the right to update or modify this Privacy Policy as needed. For important changes, we will publish a notice on the website and inform users at their registered email address.

Continuing to use the platform after any changes means you have accepted the updated policy. We therefore recommend visiting this page regularly.

The ae999 platform may contain links to third-party websites. ae999 is not responsible for the privacy policies of these external sites. We recommend reading their own privacy policies before visiting those sites.

Third-party services used for payment processing (bKash, Nagad, Rocket) operate under their own privacy policies. To learn about their data practices, please review the privacy policy of the relevant service.

For any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:

After receiving your request, we will respond as quickly as possible and make every effort to protect your rights.